ETHIQUE
Smart Assistant

Your Always-Available Case Management Partner

Cardi E is your intelligent assistant that understands your workflow, anticipates your needs, and helps you focus on what matters most: your clients.

See It In Action

Cardi E

Your Smart Assistant

Show me Maria Rodriguez's case

Cardi E

I found Maria Rodriguez's case. Here's a quick summary:

Case ID:#MR-2024-4582
Status:Active
Priority:Medium
Next Action:Follow-up call (Tomorrow)

From Overwhelmed to Empowered

We understand the challenges case managers face every day. Cardi E transforms these frustrations into opportunities for better client care.

Problem

Constant Context Switching

Jumping between multiple systems, databases, and applications disrupts your workflow and wastes precious time.

Solution

Instant Access to Everything

Ask Cardi E anything in plain language and get instant answers from all your systems without switching tabs or logging in multiple times.

Problem

Information Buried Across Databases

Critical client information is scattered across different systems, making it time-consuming to get a complete picture.

Solution

Contextual Intelligence

Your smart assistant understands relationships between cases, clients, and services delivering comprehensive insights in seconds.

Problem

Missing Critical Deadlines

With dozens of cases and competing priorities, important follow-ups and deadlines can slip through the cracks.

Solution

Proactive Reminders & Alerts

Cardi E monitors all your cases 24/7 and sends intelligent, timely reminders so nothing falls through the cracks.

Problem

Answering the Same Questions Daily

Spending time looking up eligibility, policies, and procedures that you reference repeatedly throughout the day.

Solution

Automated Routine Tasks

Common questions, eligibility checks, and repetitive lookups are automated. Freeing you to focus on high-value client interactions.

Ready to transform your workflow?

See Cardi E In Action

Three Ways to Work Smarter

Choose the interaction style that fits your workflow. Switch seamlessly between chat, voice, and document scanning.

Powerful Capabilities, Simple to Use

Cardi E brings together everything you need to manage cases effectively from intelligent search to automated workflows.

Instant Case Lookup

Find any case, document, or client in seconds with natural language search

Example

"Show me all high-priority cases from this week"

Smart Navigation

Jump to any page or workflow with voice or text commands

Example

"Take me to Maria's documents tab"

Contextual Search

Search understands relationships between clients, cases, and services

Example

"Which clients need housing assistance in San Jose?"

Cross-System Queries

Search across multiple databases and systems simultaneously

Example

"Is John Doe enrolled in any county programs?"

Want to see these capabilities in action?

Real Stories, Real Results

See how case managers across the country are using Cardi E to transform their daily workflows.

The Busy Monday Morning

Sarah, Case Manager

Managing 8 new cases with limited time

8:00 AM

"Show me today's priority cases"

Instant dashboard with 3 urgent cases highlighted

9:00 AM

"What services is Maria eligible for?"

Real-time eligibility check across all programs

10:00 AM

"Add a note: client mentioned housing instability"

Hands-free documentation while in conversation

11:00 AM

"Schedule follow-up for Maria next Wednesday"

Appointment created with automated reminder

3xMore productive intake sessions

Completed 8 comprehensive intakes by noon. Typically takes until 3 PM

The Complex Case Transfer

Marcus, Senior Case Worker

Multi-county transfer requiring 12 documents and 4 approvals

0:00

"Start transfer process in system"

Cardi E identifies all 12 required documents automatically

0:15

"Review requirements"

Missing 3 documents flagged with deadline warnings

0:30

"Upload client ID and proof of income"

Documents auto-classified and attached to transfer request

1:00

"Generate transfer summary report"

Complete packet ready for receiving county with all signatures

1 hourvs. typical 2 weeks to start transfers

Transfer packet compiled and submitted. Now, we just wait on receiving county processing

The Grant Reporting Crunch

Jennifer, Program Director

Quarterly compliance report due in 2 days for $2M grant

Request

"Generate Q3 compliance report for housing program"

Cardi E compiles data from 247 cases across all systems

5 min later

"Review generated metrics"

All KPIs calculated: outcomes, demographics, satisfaction scores

10 min later

"Flag any missing data or compliance gaps"

2 cases missing exit surveys. Alerted with action items

15 min later

"Export to PDF with charts and executive summary"

Professional 42-page report ready for submission

15 minvs. typical 8 hours

Report submitted ahead of deadline with 100% data accuracy

How Cardi E Works

Built with cutting-edge technology designed specifically for healthcare and social services case management.

Advanced Language Understanding

Cardi E is powered by sophisticated natural language processing that understands context, intent, and the nuances of case management terminology.

  • Understands medical, legal, and social work terminology
  • Recognizes abbreviations and agency-specific language
  • Maintains context across multi-turn conversations
  • Adapts to your organization's unique workflows

Trained on Case Management Workflows

Built specifically for social services and healthcare case management, not generic business automation.

  • Pre-trained on case management best practices
  • Understands eligibility criteria and compliance requirements
  • Recognizes risk factors and priority indicators
  • Knows typical workflows and documentation needs

Continuously Learning

Cardi E gets smarter over time by learning from your agency's patterns without compromising client privacy.

  • Learns common queries and shortcuts in your organization
  • Improves accuracy based on feedback and corrections

Seamless System Integration

Works with your existing tools and databases. No need to replace current systems.

  • Secure data sync without manual exports/imports
  • Works alongside existing workflows, not replacing them

Built for Transparency and Trust

Cardi E provides clear explanations for its recommendations and can show you exactly where information came from. You're always in control, with the ability to override any suggestion or automate repetitive tasks.

Experience the Future of
Case Management Today

See how the Ethique Console's intelligent assistant can transform your workflow.